Tech Gives Restaurants a Human Touch

Tech Gives Restaurants a Human Touch

Imagine a family has a reservation at the Boston café you manage. They’ve never been there before, yet they are greeted by name when they approach the hostess station. Your café is part of a restaurant chain that includes a New York location where the husband has been bringing his family to celebrate his wife’s […]

Make the Most of the Restaurant Boom

Hosting a Dinner Party Soon?

Everyone’s Out to Lunch … and Dinner and Brunch ‘Tis the season for hosting, and feasting, but not just at home. Restaurants have become a popular destination for the holiday season. Office banquets. Festive family celebrations. Friendsgiving and Thanksgiving feasts. Shoppers grabbing a bite at the mall to to take a break from checking off […]

The ‘Horror of Decor’ for Your Hostess Station

Ghostess with the Mostest:

The ‘Horror of Decor’ for Your Hostess Station What is the first thing your guests are going to see when they enter your establishment? They should see a smiling host or hostess happily perched behind their hostess stand. However, it is even more fun to see them ghoulishly getting into the holiday spirit by taking […]

Welcome Your Restaurant Guests with Style

Welcome Your Restaurant Guests with Style

As soon as your customers walk through the door of your restaurant, they form an opinion. Your greeter station is usually the first thing they see. Keeping that in mind, you want that first impression to be a good. The whole goal of a greeter is to make guests feel welcome. Often, when working in […]